Legal

Privacy Policy

Last updated:

Claio ("we," "us," or "our") operates the website at claiodesigns.com. This privacy policy explains what information we collect, how we use it, and your rights regarding that information. We keep it straightforward because we're a small business and we collect only what we actually need.

Information we collect

When you use our website or contact us, we may collect the following:

• Information you provide directly — your name, email address, phone number, and business website URL when you submit our contact or get-started form.
• Website audit data — if you run a website audit through our tool, we process your website's URL to generate a performance score. We may retain this score and associated data to improve our service.
• Payment information — if you purchase a service, payments are processed securely by Stripe. We do not store your credit card number or payment details on our servers.
• Usage data — basic analytics such as pages visited, time on site, and browser type, collected to understand how our site is used. This data is not linked to your identity.

How we use your information

We use the information we collect to:

• Respond to your inquiries and deliver the services you've requested
• Send project updates, invoices, and service-related communications
• Improve our website and audit tool
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. Ever.

How we share your information

We share your information only in limited circumstances:

• Stripe — for payment processing. Stripe's privacy policy is available at stripe.com/privacy.
• Legal requirements — if required by law or to protect our rights.

Cookies

Our site uses cookies for basic analytics and to remember your preferences. You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using the site.

Data retention

We retain your information for as long as needed to provide our services and fulfill the purposes outlined in this policy, or as required by law. If you'd like us to delete your data, contact us and we'll do so promptly.

Your rights (California residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we don't sell it, but you have this right)
• Not be discriminated against for exercising any of these rights

To exercise any of these rights, contact us using the information below.

Children's privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we'll update the "last updated" date at the top. Continued use of the site after changes constitutes acceptance of the updated policy.